Support & FAQs
Welcome to Fourhike - Your Ultimate Outdoor Adventure Gear Store
1. What is Fourhike? Fourhike is your one-stop destination for premium outdoor adventure gear. We offer a curated selection of camping, hiking, and exploration essentials that empower you to embark on unforgettable journeys.
2. Where are you located? Our headquarters are based in Dublin, Ireland, and we proudly serve adventurers and enthusiasts throughout Ireland and the United Kingdom through our online store.
3. How can I contact your customer support? You can reach our dedicated customer support team by emailing us at info@fourhike.com. We're here to assist you with any inquiries, product information, or assistance you might need.
4. What payment methods do you accept? We accept a variety of secure payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and more.
5. How long does shipping take? Shipping times may vary depending on your location and the product. On average, most orders are delivered within 5 working days. However, please be aware that certain products may take up to 2 weeks for delivery. For accurate delivery time estimates, please check the 'Shipping Time Estimation' section on the product page. For further details, visit our Shipping & Delivery page. To verify the delivery time for a specific product, please use the 'Estimate shipping' section.
6. Do you offer international shipping? Currently, we offer free shipping exclusively to Ireland and the United Kingdom. Shipping costs and times may vary within these regions, so be sure to review our Shipping & Delivery page for more information.
7. Can I track my order? Absolutely! Once your order is shipped, we'll provide you with a tracking number and a link to track your package's journey in real-time.
8. What is your return policy? We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Refunds page for detailed instructions.
9. How do I know the products are of good quality? At Fourhike, quality is our priority. We partner with reputable brands known for their durability and performance. Additionally, our products undergo rigorous testing to ensure they meet our high standards.
10. How can I stay updated on new arrivals and promotions? You can subscribe to our newsletter to receive regular updates on new product launches, promotions, and outdoor adventure tips. Just enter your email at the bottom of our homepage to join our community.
If you have any other questions or need further assistance, don't hesitate to contact us. Happy adventuring with Fourhike!
Contact Us: Email: info@fourhike.com
WhatsApp: +353 89 970 8899
Address: 21-25, Sherrard Street Upper, Dublin, Ireland.