Payment Policy

Last Updated: 20 August 2026

At Mister Mann, we aim to provide a secure, straightforward and convenient checkout experience. This Payment Policy explains how payments are handled when you purchase products from our online store.

1. Accepted Payment Methods

The payment methods available to you will be displayed during checkout.

Depending on availability, these may include:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal
  • Other payment methods made available through our checkout

Available payment methods may vary depending on your device, browser, location and payment provider.

2. Payment Currency

Our prices are displayed in Australian Dollars (AUD) unless otherwise stated.

If you use a payment method connected to an account in another currency, your bank or payment provider may apply currency conversion fees or exchange rates.

Mister Mann does not control fees charged by your bank or payment provider.

3. Payment Processing

Payments are processed through secure third-party payment providers and the payment services available through our ecommerce platform.

Your payment information may be transmitted directly to the relevant payment provider for authorisation and processing.

Mister Mann does not intend to store your complete payment card number or security code.

4. Payment Authorisation

When you place an order, your payment method must be successfully authorised before we can process the order.

A payment may be declined for reasons including:

  • Insufficient funds
  • Incorrect payment information
  • Expired payment card
  • Bank restrictions
  • Payment provider security checks
  • Suspected unauthorised activity

If your payment is declined, please check your payment details or contact your payment provider.

5. Order Confirmation

After successfully submitting an order, you will normally receive an order confirmation by email.

The confirmation provides details of the order you have placed.

If you do not receive an order confirmation, please check your spam or junk folder before contacting us.

6. Fraud and Security Checks

To protect our customers and business, orders may be subject to reasonable payment verification and fraud-prevention checks.

Where an order appears to involve unauthorised or suspicious activity, we may delay, decline or cancel the transaction where reasonably necessary.

If an order is cancelled after payment has been successfully collected, any applicable refund will be issued to the original payment method.

7. Pricing Errors

We take reasonable care to ensure that product prices displayed on our website are accurate.

If we identify an obvious pricing error before an order is fulfilled, we may contact you regarding the error and available options.

Nothing in this section limits your rights under applicable Australian Consumer Law.

8. Refunds

Where a refund is approved, it will generally be returned to the original payment method used for the transaction.

The time it takes for a refund to appear in your account depends on the relevant payment provider or financial institution.

For information about returns and refund eligibility, please see our Return & Refund Policy.

9. Unauthorised Transactions

If you believe a payment relating to a Mister Mann order was made without your authorisation, please contact us as soon as possible.

You should also contact your bank or payment provider if appropriate.

We will cooperate with reasonable investigations concerning suspected unauthorised transactions.

10. Payment Disputes

If you have a question or concern regarding a payment, please contact our customer service team before initiating a payment dispute where possible.

We will review the matter and attempt to resolve the issue promptly.

11. Taxes and Charges

Any applicable taxes or charges included in the displayed purchase price will be shown during the checkout process where required.

Mister Mann currently sells and ships within Australia only.

Your bank or payment provider may impose fees that are outside our control.

12. Changes to This Payment Policy

We may update this Payment Policy from time to time to reflect changes to:

  • Payment methods
  • Payment providers
  • Checkout technology
  • Security procedures
  • Legal or regulatory requirements

The latest version will be published on this page with the updated Last Updated date.

13. Contact Us

If you have questions about payments, billing, refunds or transactions, please contact us.

Mister Mann

Email: hello@mistermann.com.au

Phone: +61 477 618 543

Contact Form: Mister Mann Contact Page

Business Address:

129 Merthyr Rd
New Farm QLD 4005
Australia